eBilling News: Leverage the power of email to drive and maintain customer loyalty

Thursday, February 14, 2013

Leverage the power of email to drive and maintain customer loyalty

The market is flooded with loyalty programmes offered by organisations in a variety of industries. There are the usual suspects: airlines, hotels and banks; but now even insurance institutions and your local coffee shop are playing the loyalty game. Each one is faced with the challenge of getting their loyalty programmes to stand out from the clutter, be relevant and to achieve a favourable ROI.

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If you want to know more about leveraging the power of email to drive successful customer lifecycle communications, then get in touch with us.

Ross Sibbald
striata.com

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About Striata

Striata’s Secure eDocument Delivery and Email Bill Presentment & Payment (EBPP) are solution sets that deliver a rapid reduction in operational costs, quicker payments and an enhanced customer experience.

Striata revolutionizes the way bills, statements, policies, collection notices, letters, paystubs and other high volume system-generated documents are delivered and paid. Registration requirements are eliminated by emailing feature rich, interactive, encrypted documents directly to the inbox and enabling innovative 1-click electronic payment from within the document itself.

Direct email delivery of bills and statements dramatically increases customer adoption of electronic documents, paper turn off and ePayments. This enables Striata’s clients to achieve rapid ROI; complement their existing self-service and e-communication strategies; significantly reduce paper output and to meet
their carbon footprint/environmental impact targets.

As a leading international provider of electronic messaging since 1999 with more than 200 blue chip customers, Striata has operations in New York, London, Sydney, Johannesburg, Hong Kong and partners in North, Central & South America, Europe and Asia Pacific.